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HELP PAGE
This page contains simple instructions on how to use the site, edit your account information, and change your User Name or Password.
Using The Site Is Simple:
- Search By Word Or Topic
Each product on the site is searchable by word or topic. Simply click on the "Search" button for that product, enter your word or topic search, then click on the list of matches presented to go to that story or article.
- Browse By Topic
Find helpful tips, recommendations, and discussions by using the "See" button to view the Table of Contents for that product.
- Use The "Related Links" Buttons To Find Related Articles And Recommendations
Almost every article on the site is linked to other related articles or topics. For instance, if you were reading about the definition of a Qualifying Event, you would find links to discussions on lengths of coverage, multiple events, and special events such as divorce or cessation of dependency status, the ‘disability’ extension, etc. Simply click on the link to go to that story.
How To Edit Your Account, Renew, Change Your Subscription Level, or Give Gifts:
Use the "My Account" page to update your account information if you move, get a new email address, want to upgrade your subscription, or to change your User Name or Password.
Note: Individuals wishing to provide gift subscriptions can do so by clicking on the "Gift" button either on the menu bar or on the My Account page.
Renew Or Change Your Subscription Level
We offer three options for renewing or updating your account:
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Online
To renew or upgrade your subscription level online with Visa or MasterCard, simply go to your My Account page and follow the simple instructions in the 'Your Subscriptions' section.
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By Check
To renew by check when you receive a renewal notice, please send the renewal notice with your renewal payment to COBRA Quarterly, 9715 Rod Road, Suite A, Alpharetta, GA 30022.
If you do not have a renewal notice, please include a note marked ‘renewal’ with your name, company name, phone, and email address with your renewal payment to COBRA Quarterly, 9715 Rod Road, Suite A, Alpharetta, GA 30022.
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By Phone
Simply call us at 678-366-3959.
Give Gifts
To give a gift, click on the Give Gifts button on either the menu bar or on your My Account page.
Note: To help you qualify for discounts, you can purchase multiple E-Alerts as part of the purchase process, then register the gift recipients later from the "Un-Assigned Gifts" section of your "My Account" page.
Your User Name and Password:
Your User Name and Password are required to access subscriber content. Once entered, you have access to all the information your subscription level allows.
To Change Your User Name, Password, or Subscription Level Online
You can change your User Name and Password at any time from your My Account page.
To upgrade your subscription level online with Visa or MasterCard, simply go to your My Account page and follow the simple instructions in the 'Your Subscriptions' section.
Contact Us
If you ever need help navigating the site, using or changing your account or subscription level, or simply have comments or suggestions, simply contact us by email or phone (678-366-3959).
Thanks again! We appreciate your business and will continue to work hard to ensure that we earn it each and every year.
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